Usage Conditions

Welcome to Solar Power Solutions SA. These Terms and Conditions govern your use of our website and the purchase of our products and services. By accessing our website or placing an order, you agree to comply with these terms. If you do not agree with any part of these Terms and Conditions, please refrain from using our website.


1. Definitions

Throughout these Terms and Conditions, “Solar Power Solutions SA,” “we,” “our,” or “us” refers to Solar Power Solutions SA. “You,” “your,” or “customer” refers to any individual, business, or organization accessing our website or purchasing our products and services.


2. Eligibility to Use Our Website

By using our website, you confirm that you are at least the legal age of majority in your country or region and have the legal authority to enter into binding agreements. You agree not to use our website or products for any unlawful purpose or in violation of any applicable laws or regulations.


3. Orders and Acceptance

Submitting an order through our website constitutes an offer to purchase our products. Orders are subject to acceptance and availability. A binding agreement is formed only after we have confirmed your order and notified you that it has been processed or dispatched.

We reserve the right to refuse or cancel any order if we suspect fraudulent activity, payment issues, pricing errors, or other circumstances beyond our control.


4. Pricing and Product Availability

All prices displayed on our website are listed in the applicable local currency and, where required by law, include applicable taxes unless otherwise stated.

While we make every effort to ensure accurate pricing and product availability, errors may occasionally occur. If an error is identified after an order has been placed, we will contact you to offer the option of confirming the corrected order or receiving a full refund.


5. Shipping and Transfer of Risk

We strive to dispatch all orders promptly; however, delivery times are estimates and may vary depending on location and courier services.

Ownership of purchased products transfers to you once full payment has been received. Responsibility for the goods passes to the customer upon successful delivery to the specified shipping address.


6. Installation and Product Use

Solar energy systems involve electrical equipment that should be installed and maintained by qualified professionals. We strongly recommend that all installations be carried out by licensed and experienced technicians in accordance with local electrical codes and safety regulations.

Solar Power Solutions SA shall not be liable for any damage, injury, or system failure resulting from improper installation, misuse, unauthorized modifications, or failure to follow manufacturer instructions.


7. Product Warranty

Many of our products are covered by manufacturer warranties. Warranty terms vary depending on the product and manufacturer.

Except where prohibited by applicable law, Solar Power Solutions SA makes no additional warranties beyond those provided by the original manufacturer.


8. Limitation of Liability

To the fullest extent permitted by applicable law, Solar Power Solutions SA shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services, including but not limited to loss of profits, business interruption, or anticipated energy savings.

Our maximum liability shall not exceed the amount paid for the product giving rise to the claim.


9. Returns and Refunds

Returns and refunds are governed by our Refund and Return Policy. Customers may request a return for eligible products within the applicable return period, provided the items remain unused, undamaged, and in their original packaging.

Approved refunds will be processed using the original payment method, subject to our return policy.


10. Intellectual Property

All content published on this website—including text, images, graphics, logos, product descriptions, documents, designs, and trademarks—is the exclusive property of Solar Power Solutions SA or its licensors.

No material from this website may be copied, reproduced, modified, distributed, or used for commercial purposes without our prior written permission.


11. Website Security and User Responsibilities

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for all activities carried out under your account.

You agree not to:

  • Attempt unauthorized access to our systems or accounts.
  • Upload viruses, malware, or malicious code.
  • Interfere with the operation or security of our website.
  • Use the website for fraudulent, illegal, or harmful activities.

We reserve the right to suspend or terminate accounts that violate these terms.


12. Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with the laws of the country in which Solar Power Solutions SA is registered and operates, unless otherwise required by applicable law.

Any disputes arising from these Terms shall be resolved through the competent courts of the applicable jurisdiction.


13. Changes to These Terms

Solar Power Solutions SA reserves the right to modify or update these Terms and Conditions at any time. Any revisions will become effective immediately upon publication on this website.

Your continued use of our website after changes have been posted constitutes acceptance of the revised Terms and Conditions.


14. Contact Us

If you have any questions regarding these Terms and Conditions, our products, or our services, please contact our customer support team using the contact information provided on our Contact Us page.

We are committed to providing prompt assistance and ensuring a positive customer experience.


Acceptance of Terms

By accessing or using the Solar Power Solutions SA website, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions. If you do not agree with these terms, please discontinue use of our website and services.